Building Sustainable Growth Through Efficient Operations

Optimize Operations, Achieve Lasting Growth

Erin Mitchell Consulting (EMC) is an operations and IT consulting firm specializing in building sustainable and scalable operations for businesses in Healthcare, IT, Government, Non-Profit, and SMB sectors. We provide expert guidance and hands-on support in areas such as process optimization and improvement, technology assessment, integration and system implementation, SOP development and strategic planning, enabling businesses to streamline operations, increase efficiency, and drive sustainable growth and long-term success.

Our Core Services

Our firm is committed to driving peak operational performance through direct implementation. We don't just provide advice; we provide the high-level leadership and technical execution required to simplify your workflows and maximize efficiency. With our done-for-you services, we handle the heavy lifting of removing operational complexity so your organization can focus on results.

Process Improvement & Automation

Funnels and Workflows That Run on Autopilot

We find the bottlenecks that are slowing you down and fix them using smart funnels and AI automation. By documenting your secret sauce into clear playbooks, we help you build a business that can run smoothly even when you aren't in the room.

Services include

  • Standard Operating Procedures (SOPs)
  • Sales & Marketing Funnel Optimization
  • Lead Generation & Email Sequences
  • Workflow Automation
  • AI Integration

Strategic Planning & Business Roadmap

A Clear Path to Sustainable Growth

Stop guessing your next move. We help you define exactly where your business is going and how to get there. We build roadmaps that prepare you for growth and create backup plans for the unexpected, so you can lead with total confidence.

Services include

  • Growth Roadmaps
  • Strategic Goal Setting
  • Continuity Planning

IT Systems & Tech Implementation

Technology That Actually Works for You

Software should solve problems, not create them. We handle the heavy lifting of choosing, setting up, and connecting your tools. From the initial setup to the technical back-end configuration, we make sure your tech stack is simple, secure, and easy to use. This service ensures that all digital tools are configured correctly on the back end to support specific business requirements and daily tasks.

Services include

  • Software Setup & Customization
  • Back-End Technical Setup
  • Tool Integration
  • Tech Audits

Project Management

Execution and Oversight of Key Initiatives

We ensure business initiatives are completed on time and within budget. This service handles the planning, resource allocation, and risk management required to move a project from the initial idea to successful completion.

Services include

  • Project Planning
  • Budget & Cost Management
  • Resource Allocation
  • Timeline Oversight

Operations Management

High-Level Support for Daily Functions

We step in as your part-time Chief Operating Officer to manage your team, oversee daily functions, and make sure everyone is working toward your big goals. You focus on the vision; we’ll handle the execution. This service ensures that staff efforts are aligned with company goals and that the business has the leadership required to handle growth.

Services include

  • Fractional COO Services
  • Team Performance Oversight
  • Departmental Alignment

How We Can Work Together

Whether you need a partner to take over the heavy lifting or an expert roadmap to guide your own team, we have a solution to move your business forward.

The Done-For-You Partner

"I need a custom, high-level solution implemented for me." This is for established leaders in Healthcare, SMB, IT, or the Nonprofit sector and your operations have become too complex to manage alone, this is for you. We step in as your strategic partner to audit, build, and manage your systems from the ground up.

  • Best for: Businesses ready for $10k+ implementations or Fractional COO support.

  • The Process: We conduct a Strategic Operations & Technology Consultation to inventory your tech, map your bottlenecks, and bridge your system gaps.

  • The Result: You receive a Custom Operations & Tech Roadmap, and we stay on to handle the project management and technical execution.

  • Investment: $997 (credit applied towards your implementation project)
Book a Strategic Consultation

The DIY'er

"I can do the work, I just need the next steps." This is for entrepreneurs and small business owners who have the capacity to handle the setup but are losing time because their processes are disorganized. We provide the professional clarity you need to stop the daily grind and start running a scalable business.

  • Best for: Small business owners and entrepreneurs who need expert direction without the full-service price tag.

  • The Process: We perform an Operations Strategy Consultation to look under the hood of your business and find exactly where you are losing time and money.

  • The Result: You receive the Ops Engine Report—a personalized, step-by-step manual to fix your admin, client journey, and daily schedules.

  • Investment: $497 (credited toward project booked within 30 days of call)
Get My DIY Roadmap

Stop Leaving Money on the Table

 Find where your business is losing money, and get a clear plan to fix it. 

Your business feels like chaos because:

  • You're constantly putting out fires.
  • Your team is busy but not growing.
  • Your technology isn't working together.
  • You're making decisions without a clear picture.

The Path to Clarity 

Our Operations & Tech Audit finds the hidden problems in your business. We give you a simple, actionable roadmap to stop the chaos and start growing smarter.

Ready to find where your business is losing money?

See how it works

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Certifications and Recognition